The campaign moved to southern areas of the Gaza Strip following the successful completion of the first phase in the centre of the enclave, thanks largely to pauses in the fighting. UNRWA along with partners provided the first dose of polio vaccine to children under 10 years old at the Japanese Health Centre in the … Read more
In a remarkable display of medical innovation and patient resilience, doctors at a cancer hospital in India’s Lucknow successfully removed a tumour from a patient’s brain while the man scrolled on his phone. Harishchandra Prajapati, a 56-year-old man, underwent a successful brain tumour removal at Kalyan Singh Cancer Institute in Lucknow’s Chak Ganjaria area, while … Read more
Common summary: In today’s customer service landscape, where customer expectations are sky-high and patience thin, enhancing agent productivity of your support function is crucial for business success. In 2024, there is already a massive shift in the customer service industry across the sector. According to the Five9 Customer Service Index 2022, which surveyed consumers in … Read more
Imagine this: a customer contacts your business after hours needing help, but no one is there. They leave frustrated, and you might lose them for good. Not ideal, right? Now, picture having 24/7/365 support. This ensures your business is always available, turning frustration into satisfaction. But how does nonstop support actually help? Let’s break it … Read more
Every month, we feature MyFitnessPal success stories to serve as weight loss inspiration as you embark on your own journey. Name: Christa Scott FioresiAge: 53Location: Atlanta, GeorgiaUser since: February 2020Most useful takeaway: I feel liberated. My journey is less about vanity and more about long-term health, focusing on living independently and maintaining mobility later in … Read more
This year’s International Day for Clean air and Blue Skies, celebrated annually on 7 September, is focused on the theme ‘Invest in #CleanAirNow’ and highlights the economic, environmental and health benefits of investing in clean air. The Day was established in 2019 after the UN General Assembly noted how detrimental air pollutants are and recognised … Read more
The World Health Organisation (WHO) has approved MVA-BN as the first pre-qualified vaccine against monkeypox virus. “This first pre-qualification of a vaccine against mpox is an important step in our fight against the disease, both in the context of the current outbreaks in Africa and in future,” said WHO Director-General Dr Tedros Adhanom Ghebreyesus. The … Read more
Keeping up with the latest in customer service automation can make all the difference for your business. This month, we’re rolling out updates that bring even more intelligence and efficiency to your contact center. Learn how these new features can help you provide faster, smarter support and keep your customers happy. Cloud made simple—Discover a … Read more
If you manage many properties, you’ve likely heard of using a channel manager to streamline your operations. They help organize listings, bookings, and messages in one spot, making it easier to manage your reservation process. Super handy for managing your booking channels, right? But here’s the catch—channel managers handle the basics well, but their communication … Read more
Every month, we feature a MyFitnessPal success story to inspire others on their health journey. Name: Robert A.Age: 37Location: MissouriOccupation: MechanicKey Takeaway: “I ate to comfort myself whenever I was angry or upset. When I lost my temper, I’d turn to food to calm down. It wasn’t about hunger—I was just eating my feelings… Now, … Read more